Users who are using Internet Explorer with the Quicktime plugin may find that the browser tries to open the TIFF file using Quicktime. There are a couple solutions:

• Install a better browser. We recommend the free open-source Firefox browser. You may download Firefox for free at www.getfirefox.com. Installation is easy.
• Change the Quicktime preferences to tell Quicktime not to open TIFF files. Download PDF instructions with screen shots.

  Here are the instructions:

  1. From the Start menu, select "Control Panel".
  2. [Windows XP] If it says "Pick a category", click "Switch to Classic View" at the upper-left.
  3. Double-click the "QuickTime" icon.
  4. Click the "Browser" tab, or from the drop-down list, select "Browser Plug-in". Click the "MIME Settings" button.
  5. Double-click the "Images ..." item to expand it.
  6. If the "TIFF ..." or "image/tiff" item is checked, uncheck it.
  7. Press the "OK" button, then close the "QuickTime Settings" window.